> For the complete documentation index, see [llms.txt](https://nextsky.gitbook.io/purity-theme/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nextsky.gitbook.io/purity-theme/frequently-asked-questions/staff-account.md).

# Staff account

One of the effective support methods we apply is using employee accounts. You need to grant permission to our email: <agile@nextsky.co>, so that our team of programmers can directly handle the issues you are experiencing with the **Purity** theme.

For more information, please follow this direction [here](https://help.shopify.com/en/manual/your-account/staff-accounts).